PT. TRI EMAS MANUNGGAL (Trem Bali) Last Updated: January 31, 2026
At Trembali, accessible from product.trembali.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Trembali and how we use it.
1. Information We Collect
We collect information to provide better services to all our guests. The types of personal information we may collect include:
Contact Information: Name, email address, and WhatsApp/phone number.
Participant Details: Information required for tour logistics, such as hotel name for pickup and number of participants.
Payment Information: Payment details are processed via secure third-party payment gateways. Trembali does not store your full credit card details on our servers.
Affiliate Data: For our partners, we collect bank account details for commission payouts and identification for tax purposes.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Process and confirm your tour bookings and activities.
Communicate with you for pickup coordination and customer support.
Send your Activity Voucher and transaction receipts.
Manage our Affiliate Program and process commission payments.
Improve, personalize, and expand our website offerings.
3. Log Files & Cookies
Trembali follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring/exit pages. This information is used for analyzing trends and administering the site.
4. Third-Party Privacy Policies
Trembali’s Privacy Policy does not apply to other advertisers or websites (such as fast boat operators or third-party payment gateways). We advise you to consult the respective Privacy Policies of these third-party services for more detailed information.
5. Data Protection Rights (Indonesian Law / GDPR)
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
